Front Desk Receptionist

Do you love dogs and enjoy creating a welcoming experience for both pets and their owners? At Cuddle Up Pup, we're looking for a friendly and organized Front Desk Receptionist to be the first smiling face our clients see when they walk through the door. If you're passionate about animals, thrive in a fast-paced environment, and want to be part of a team that makes a difference in the lives of dogs and their families, we'd love to hear from you!

Cuddle Up Pup is a locally owned, dog-focused care facility dedicated to providing a safe, enriching, and loving environment for every dog in our care. We offer daycare, boarding, grooming, and specialized services, and we pride ourselves in treating each dog like family—not just a number.

Our team is made up of passionate individuals who value reliability, compassion, attention to detail, and teamwork. We believe in supporting our employees with clear expectations, hands-on training, and opportunities to grow as leaders in the pet care industry.

As our Front Desk Receptionist, you'll play a key role in ensuring smooth operations and excellent customer service. Your responsibilities will include:

• Greeting clients and their furry friends with a warm and friendly attitude.
• Answering phone calls and emails to schedule appointments or address client inquiries.
• Managing check-ins and check-outs for daycare, boarding, and grooming services.
• Keeping accurate records of client and pet information.
• Assisting with administrative tasks to ensure the front desk runs efficiently.
• Collaborating with the team to maintain a safe and welcoming environment for all.

We're seeking someone who is:

• Passionate about animals: You love dogs and understand their importance to their families.
• Organized and detail-oriented: You can manage multiple tasks while keeping everything running smoothly.
• Friendly and professional: You're a people person with excellent communication skills.
• Reliable and punctual: You understand the importance of being dependable in a team environment.
• Willing to learn: No prior experience is required, but a positive attitude and eagerness to grow are essential.

At Cuddle Up Pup, you'll be part of a team that truly cares about the well-being of dogs and their owners. We offer hands-on training to set you up for success and provide opportunities for growth within our company. Here, your work will make a real difference every day.