Sr. Platform Solution Engineer; MANTL

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.” Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech;
Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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Own the technical configuration and backend build of customer environments during implementation. You will translate business requirements into scalable system configurations aligned with best practices. You will also help build new processes and develop best practices for the PSE team.

You will partner closely with an Implementation Manager (IM), who leads the client-facing strategy and delivery, and an Activation Engineer (ACTI), who owns core integration engineering and technical connectivity. While the IM drives project execution and stakeholder alignment, and the ACTI manages integration development, you will focus on building and validating the system configurations that bring the implementation to life.

• Translate business requirements into scalable system configurations aligned with best practices
• Configure and deploy backend settings for financial institutions using tools such as JSON and Postman
• Design sustainable solutions that balance customer requests with platform guidelines and long-term stability
• Partner closely with Implementation Managers to ensure requirements are clearly understood and accurately executed
• Collaborate with Activation Engineers to ensure configurations align with core integration requirements and constraints
• Provide client-facing support when deep functional or technical expertise is required
• Configure and validate third‑party integrations during implementation
• Collaborate with Product and Engineering to submit detailed enhancement requests and well‑documented bug reports
• Test and validate new product functionality pre‑GA to ensure quality and implementation readiness
• Maintain clear documentation of configuration decisions, constraints, and customer‑specific setups
• Manage multiple concurrent implementations while maintaining strong attention to detail and quality
• Assist teammates in troubleshooting and resolving basic to moderate configuration issues
• Lead review sessions with other team members to apply learnings to existing best practices

• Independently configure customer environments with minimal oversight
• Build increasing functional expertise across deposit account opening workflows and core variations
• Deliver clean, well‑documented configurations that minimize rework and post‑launch issues
• Identify potential configuration risks early and partner with IMs and ACTIs to mitigate them
• Demonstrate strong judgment in balancing customer requests with best practices
• Contribute thoughtful feedback to Product and Engineering that improves implementation scalability
• Develop a reputation internally as a reliable and detail‑oriented technical partner

• You are detail‑oriented and enjoy building structured, well‑designed system configurations
• You think systemically and understand how configuration decisions impact downstream workflows
• You take pride in doing things correctly and sustainably — not just quickly
• You are comfortable working behind the scenes while collaborating closely with client‑facing and technical teammates
• You communicate clearly in…