Principal UX Researcher

Responsibilities

• Lead research to identify and define emerging and future personas across the operations lifecycle
• Map how roles such as facility managers, production leaders, engineers, operators, contractors, and partners collaborate across systems and organizational boundaries
• Clarify how work gets done today and how it should evolve to support more connected, outcome-driven operations across an ecosystem of stakeholders
• Analyze how multiple stakeholders interact across tools, systems, and industry solutions throughout the lifecycle
• Identify breakdowns caused by fragmented systems, siloed data, and misaligned workflows across teams and organizations
• Define and drive end-to-end mixed-methods research programs across interconnected platforms and services, supporting the full product lifecycle
• Apply a range of research methods, including foundational discovery, evaluative research, and longitudinal studies
• Synthesize insights from research, analytics, and business data into clear, actionable recommendations
• Adapt approaches to address multi-layered systems that span people, processes, and interdependent organizations
• Translate insights into clear, actionable recommendations that influence product and platform strategy
• Connect research to customer outcomes, such as efficiency, uptime, cost, resilience, and sustainability
• Partner with product and business teams to identify opportunities and drive research-informed strategies that support adoption and long-term value
• Identify opportunities for innovation in how Autodesk enables connected operations
• Partner with leaders across design, product, engineering, go-to-market, and sales to shape product vision, design direction, and key business decisions
• Influence decisions across platforms, products, and domains through compelling storytelling
• Design and facilitate workshops that support ideation, alignment, and strategic decision-making with stakeholders
• Establish and scale research frameworks and best practices for complex, system-level work
• Mentor others and help teams adopt evidence-driven, human-centered approaches
• Increase the visibility and impact of research across the organization

• 8+ years of experience in UX, product, or experience design research
• Expertise in qualitative and quantitative methods, with a strong mixed-method approach
• Proven ability to lead research in complex, ambiguous, and cross-functional environments
• Experience influencing strategy across multiple teams or product areas
• Strong communication and storytelling skills, including experience engaging senior stakeholders.