Fleet Project Manager

Responsibilities

• Project Planning & Initiative Management
  • Own the development of project plans for fleet initiatives, including vehicle replacement waves, new model introductions, upfit redesigns, and fleet transitions.
  • Define scope, timelines, milestones, owners, and success metrics for each initiative.
  • Track progress across work streams and proactively surface blockers, risks, and dependencies to fleet leadership.
  • Manage multiple concurrent projects while keeping stakeholders aligned and informed.
  • Present project updates and status to various stakeholders, including executive leadership.
  • Use metrics to identify issues, make decisions, and track improvements.
• Process Development & Documentation
  • Design and document end-to-end processes for recurring fleet operations—including replacement vehicle delivery, technician transitions, upfit scheduling, and vehicle disposal.
  • Build clear, field‑friendly SOPs and communication materials that make complex processes easy for field teams to follow.
  • Identify gaps in current workflows and propose improvements that reduce cycle time, errors, and cost.
  • Develop and document business requirements, including possible system applications.
  • Maintain fleet process documentation as a living library that evolves with the program.
  • Work with field on beginning and end of life of vehicles, including delivery planning.
  • Prepare vehicles for delivery as needed and assist in decommissioning prior to sale.
• Upfit Design & Vendor Collaboration
  • Act as the internal project lead for upfit design initiatives, coordinating requirements‑gathering across field technicians, Technician Advisory Board, Field Operations Leadership, and Products experts.
  • Collaborate with Operations to develop the design and specifications of trucks and vans, including equipment placement, shelving configurations, and installed systems.
  • Translate field and operational requirements into structured design briefs for external upfitters.
  • Manage iterative review cycles with upfit vendors, ensuring designs meet functional, safety, and cost requirements before production.
  • Assist in evaluating fleet upfitters and holding them accountable.
  • Maintain upfit specifications and revision history so build standards are clearly documented and consistently applied.
  • Manage critical supplier relationships within the fleet business.
• Field Coordination & Delivery Management
  • Coordinate vehicle delivery logistics from upfitter to field, working with Operations Managers and Divisional Executive Assistants to schedule assignments, transitions, and training handoffs.
  • Serve as the primary fleet contact for field‑facing delivery questions, ensuring technicians and managers have what they need to take delivery smoothly.
  • Track delivery pipeline status and communicate proactively when timelines shift.
  • Manage the fleet rehabilitation process from identifying vehicles for upfit, determining schedule and upfitter, and working to get vehicles where they belong.
  • Provide field support through technical guides and hands‑on presence as required (25–50% travel).
• Vendor & Stakeholder Management
  • Maintain working relationships with fleet procurement vendors, upfitters, and leasing providers.
  • Coordinate vendor deliverables, hold partners accountable to timelines, and escalate issues when commitments aren’t met.
  • Define project scope, goals, and deliverables that support business goals in collaboration with cross‑functional and cross‑operating company teams.
  • Collaborate cross‑functionally to create and implement solutions that drive organizational success.
  • Support the Director of Supply Chain in vendor reviews and performance conversations.

• Bachelor’s degree or equivalent work experience.
• 3+ years of relevant fleet management, operations program management, or related experience.
• PMP certification a plus but not required.
• Excellent communication and facilitation skills with the ability to drive results through cross‑functional teams and present at multiple levels of the organization.
• Outstanding project management skills including follow‑up on action points and consistently monitoring results.
• Proficient with MS Office (including Excel, Word, Teams).
• Experience in PM…