LSH - Parts Shipping​/Receiving

Location: Lee's Summit

Lee’s Summit Honda Parts Department – Shipping & Receiving Department:
Parts Position:
Shipping & Receiving

Reports To:

Parts Manager / Assistant Parts Manager Employment Status:
Full-Time Position Summary The Shipping & Receiving position is responsible for the accurate, organized, and timely movement of parts into and out of the Lee’s Summit Honda Parts Department. This position plays a critical role in maintaining inventory accuracy, supporting the parts counter and service department, and ensuring customer and wholesale orders are processed correctly.

The ideal employee is dependable, organized, detail-oriented, productive, and able to work independently while maintaining the standards of Excellence, Growth, and Harmony expected at Lee’s Summit Honda.

Essential

Job Responsibilities Receiving & Inventory Receive daily Honda, aftermarket, wholesale, and other parts shipments.

Verify incoming parts against packing slips, invoices, and purchase orders.

Inspect shipments for shortages, overages, incorrect parts, and damage.

Report discrepancies immediately to management.

Properly receipt parts into the dealership management system.

Label and route special-order parts to the correct customer, repair order, technician, or wholesale account.

Stock inventory in the correct bin locations.

Maintain accurate bin locations and inventory counts.

Keep parts organized to prevent loss, damage, or misplacement.

Assist with cycle counts and physical inventory as requested.

Shipping Prepare outgoing parts and packages accurately and securely.

Verify part numbers, quantities, customer information, and shipping information before shipment.

Process UPS, Fed Ex, manufacturer returns, and other outbound shipments as required.

Package parts appropriately to prevent damage during transportation.

Maintain shipping documentation and tracking information.

Ensure outgoing shipments are completed within required deadlines.

Returns Process Honda and vendor returns according to department procedures.

Assist with warranty parts returns and core returns.

Properly identify, tag, organize, and store return parts.

Monitor return deadlines to prevent unnecessary loss to the dealership.

Maintain organized documentation for credits and returned merchandise.

Follow up on outstanding credits when assigned.

Special Orders & Wholesale Support Receive and organize special-order customer parts.

Separate wholesale, service, retail, and stock orders correctly.

Stage wholesale orders for delivery or customer pickup.

Verify wholesale orders before they leave the department.

Communicate shortages, backorders, damaged parts, and incorrect shipments promptly.

Assist with order tracking when needed.

Support wholesale operations using systems such as OPSTRAX, CCC, Parts Trader, Collision Link, Repair Link, and Elite EXTRA, as applicable.

Department Organization & Cleanliness Maintain a clean and organized shipping and receiving area.

Keep aisles, shelves, workstations, and receiving areas free of unnecessary clutter.

Break down boxes and dispose of packaging materials properly.

Maintain designated areas for cores, returns, warranty parts, special orders, and outgoing shipments.

Follow dealership safety procedures when handling heavy or oversized parts.

Help maintain an organized parts warehouse and bin system.

Performance Expectations The Shipping & Receiving employee is expected to:

Arrive on time and be ready to work at the scheduled start time.

Complete assigned responsibilities without repeated reminders.

Maintain a high level of accuracy.

Double-check part numbers and quantities before stocking or shipping.

Communicate problems instead of allowing them to remain unresolved.

Ask questions when unsure rather than guessing.

Take ownership of mistakes and work to prevent them from happening again.

Retain training and demonstrate continued improvement.

Prioritize work appropriately during busy periods.

Maintain a sense of urgency when orders affect technicians, customers, or wholesale accounts.

Work cooperatively with counter people, drivers, technicians, advisors, and management.

Core CompetenciesA successful Shipping & Receiving employee should demonstrate:

Attention to Detail – Accurately…