Knowledge Management Specialist; Tier 0, 1 and 2

Tiered Approach

In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:

• Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed‑term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
• Tier 1:
  Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed‑term (FTA) appointments
• Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
• Tier 3 or no tier indicated
  :
  All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates

Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.

The United Nations Volunteers (UNV) programme contributes to peace and development through volunteerism worldwide. UNV works with partners to integrate qualified, highly motivated and well‑supported UN Volunteers into development programming and promote the value and global recognition of volunteerism. The Volunteer Advisory Services Section (VASS) contributes to position UNV as a Knowledge and Policy hub on volunteerism for the Sustainable Development Goals (SDGs), generating knowledge, consolidating evidence and advocating with Member States and the UN system to integrate volunteerism in their policies and plans, as a cross‑cutting means of implementation into the 2030 Agenda, in alignment with UNV 2022‑2025 Strategic Framework.

Reporting to the Policy Specialist (Evidence), VASS, the Knowledge Management Specialist acoordinates knowledge management strategies in the section and identifies synergies with other UNV sections to enhance access and visibility of UNV work. VASS generates evidence and knowledge to promote and advocate with a broad range of stakeholders for integration of volunteerism in their policies and plans. Within this framework, UNV has a Knowledge Portal on Volunteerism, which is a one‑stop platform for knowledge management and dissemination and is managed by VASS and it comprises the following components:

(i) A country profile database of volunteer data

(ii) An evidence library of global publications on themes related to volunteering

(iii) A knowledge exchange, an interactive space for knowledge sharing, discussions, dissemination and interaction on different volunteering topics.

The Knowledge Management Specialist plays a key role in generating and sharing credible, relevant knowledge, while managing essential platforms that support the implementation of core components. This position is instrumental in identifying and addressing knowledge gaps, capturing insights, and ensuring their meaningful contribution to future initiatives.

• Coordinate VASS knowledge management and brokering efforts including liaising with both internal and external stakeholders for content to the Knowledge Portal. Develop a Knowledge Management (KM) Strategy and Work Plan in alignment with the approved knowledge management priorities in close collaboration with VASS relevant units including Regional Offices.
• Substantively engage in the development of a coordinated, and systematic approach to identifying, capturing and promoting key evidence to support advocacy efforts and key initiatives.
• Review current systems, tools and approaches to knowledge management, both internally within UNV and with external partners. Recommend and implement improvements.
• Review systems to measure the uptake and effectiveness of UNV’s knowledge work including portal traffic and optimize their utilization by recommending changes and/or viable alternatives.
• Significantly contribute to outreach and knowledge exchange through the UNV Knowledge Portal and online events, particularly with respect to engaging external partners.
• Work with the Evidence and Integration work streams to shape the development of innovative graphics and multi‑media products that add value to the…