Critical Care Nurse, Clinical Solution Specialist – Patient Monitoring

Responsibilities

• Providing clinical customer support as the clinical application knowledge expert
• Facilitating solutions design, optimization, configuration, and delivery of Philips Hospital Patient Monitoring (HPM) products
• Serving as a clinical resource to Philips HPM customers
• Working closely with the field service, sales, and project management organizations throughout a multiphase implementation and go-live process
• Establishing and maintaining strong working relationships with key internal partners and customers
• Understanding customer goals and developing plans to support clinical solutions implementation and usage
• Managing the clinical aspects of an implementation to include assessing workflows, evaluating education needs, creating education plans, determining custom configurations requirements
• Planning and delivering equipment and application education
• Supporting first customer use
• Encouraging ongoing adoption of change
• Optimizing use of complex monitoring solutions
• Understanding the clinical implications of technical implementations (including networks and clinical informatics systems)
• Applying product and clinical knowledge to troubleshoot and solve problems
• Approximately 90% travel across the district is required

• 4+ years of experience as a Registered Nurse in a hospital environment
• Prior clinical training and adult education delivery experience is highly preferred
• Experience in an Intensive Care Unit (ICU), Critical Care Unit (CCU), Emergency Room (ER), Operating Room (OR), Neonatal Intensive Care Unit (NICU), and/or Pediatric Intensive Care Unit (PICU) settings
• Knowledge of Philips Intelli Vue monitoring equipment and applications preferred
• Bachelor of Science in Nursing degree or equivalent licensure to practice nursing (Registered Nurse)
• Must be able to provide verification for current/active license
• Certified Technical Trainer Plus (CTT+) and/or Virtual Certified Technical Trainer Plus (VCTT+) is preferred
• Excellent verbal and written communication and presentation skills.