Overnight Supervisor Cosentino's Price Chopper NE Woods Chapel Rd, Lees

Overnight Supervisor

Position Objective:
To assist customers in their shopping experience by leading the night shift team in a way that not only promotes growth for the company, but also results in a team that delivers the product and service Cosentino customers have come to expect.

Reporting Structure:
This position formally reports to the Night Manager.

Status:
This is a non-exempt position.

• Completion of ongoing training and development as listed on the Cosentino Learning Plan.

• A high school diploma or equivalent is preferred.

• In the absence of the Night Manager, provide direct supervision of the activities of all other members of the team in a manner that is operationally effective, but is also motivating and respectful.
• Promote a positive overall team atmosphere that includes cooperation and teamwork, high morale, positive interpersonal interactions and communications, and recognition for a job well done.
• Know and implement the Cosentino Customer Service Standards.
• Effectively manage the inventory process at all levels (i.e., checking items against invoice, checking merchandise for damage, logging credits, counting and logging merchandise, etc.).
• Quickly stock grocery shelves by matching UPCs to shelf tags and using the “face front” display method.
• Utilize proper rotation techniques to ensure outdated product is removed from the sales floor.
• Remove any damaged, un-saleable or returnable product from shelves and follow proper procedures for damage claims.
• Able to operate, clean and maintain all equipment safely and competently.
• Meet or exceed productivity standards to produce desired team and individual results.
• Know, comply with, and ensure the team complies with all health regulations, sanitation guidelines and safety procedures for your department and your store.
• Quickly unload and sort incoming shipments and neatly stock them in their designated areas without damaging merchandise.
• Actively work to keep your work area and your department as a whole clean and safe for customers and coworkers.
• Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrates the basic math and reading skills required for the position.

• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve the Night Manager.
• Maintain open communication with Night Manager regarding any issues, concerns or incidents in the store.
• Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

• Reaching overhead with both arms up to a maximum of 84 inches, twisting at the waist and lifting objects with both hands weighing up to 5 lbs.
• Pushing and pulling loaded grocery carts and pallet jacks up to a peak force of 75 lbs.
• Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
• Frequently lifting and carrying up to 50 lbs.
• Bending and squatting, at times all the way to floor level.
• Able to work in colder conditions of the grocery coolers and freezers.

• Climbing a ladder, possibly up to 15ft.