Customer Service Rep; East Main St

Customer Service Rep (01612)

12 East Main St.

• Full-time
• Job Category:
  Store Customer Service Rep

• Operate all equipment used in the store.
• Stock ingredients from the delivery area to storage and the work area, including the walk‑in cooler.
• Prepare product for sale and for customers.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility on a daily basis.
• Provide clear written and verbal instructions to co‑workers or customers as needed.
• Make accurate monetary change and handle cash transactions.
• Use a computer keyboard or touch screen to enter orders.

Exposure to varying weather when removing trash and performing outside tasks; in‑store temperatures range from 36 °F in cooler sections to 90 °F or higher in some areas; sudden temperature changes; food fumes; cornmeal dust; cramped quarters including walk‑in cooler; hot surfaces and tools up to 500 °F; sharp edges and moving mechanical parts.

• Stand for most tasks, walk short distances on tile or linoleum.
• Lift up to 50 pounds in bulk product deliveries, typically by hand truck.
• Carry items weighing 3–30 pounds, including cans, pizza sauce, and trays of dough.
• Push or pull trays on dollies requiring up to 7.5 pounds of force.
• Climb stairs or ladders infrequently to change prices, wash walls, or perform maintenance.
• Stoop or bend at the waist for tasks at the pizza assembly station or front counter; duration ~30–45 seconds repeatedly.
• Crouch or squat occasionally for stocking shelves and cleaning low areas.

All your information will be kept confidential in accordance with EEO guidelines.