Assistant General Manager of Sales

Full-time | Lee's Summit, MO | $50,000 - $60,000 | Reporting to the General Manager

Golf Ranch is redefining the driving range as golf's home base. We are on a mission to make golf more accessible, fun, and less formal, with a focus on creating energetic spaces where competition and connection thrive.

The Assistant General Manager of Sales is the heartbeat of membership growth. This role leads the sales team during each shift, trains and develops staff, and drives daily revenue while ensuring an outstanding guest experience.

• Model energy, professionalism, and accountability for the team.
• Own the new hire training process end‑to‑end: onboarding, shadow shifts, and expectation setting from day one.
• Provide direct real‑time coaching, training, redirecting, and recognition during shifts.
• Build a culture of ongoing feedback and non‑negotiable standards.
• Act as decision‑maker during busy periods, solving problems quickly.
• Drive Ranch Pass membership growth through daily execution.
• Ensure every guest is offered the opportunity to join, with no missed conversations.
• Use performance data to identify trends, celebrate top performers, and sharpen team execution.
• Hold the team accountable to a consistent high‑quality sales process that converts guest interactions into lasting membership value.
• Own all aspects of Ranch Pass: coaching, communication, retention, and member satisfaction.
• Set and protect the standard for every guest touchpoint from first impression to issue resolution.
• Ensure payments, upgrades, profiles, and cancellations are executed precisely.
• Resolve guest concerns quickly and decisively.
• Maintain an environment reflecting Golf Ranch standards at every detail.
• Oversee sales counter operations with full accountability for accuracy and consistency.
• Train and hold team members to Golf Ranch systems, SOPs, and daily checklists.
• Troubleshoot real‑time: tech issues, high‑traffic rushes, staffing gaps, without losing pace or quality.

• 2+ years of leadership experience in a sales‑driven environment (hospitality, entertainment, fitness, or membership‑based businesses preferred).
• Proven track record of hitting and exceeding sales targets.
• Deep comfort with membership sales conversations—pitching, handling objections, closing, and coaching others.
• Experience using performance data to identify gaps, develop individuals, and drive consistent team‑wide results.
• Strong communication skills, direct, authentic, and persuasive with guests and team members.
• Familiarity with CRM tools, POS systems, or membership management platforms.
• Flexibility to work evenings, weekends, and peak periods (MOD leadership role).
• Bonus: background in golf, F&B, or entertainment operations; membership‑based sales models; sales coaching frameworks and performance accountability systems.

• Walk, stand, and interact with guests for extended periods.
• Lift, carry, bend, and set up items up to 50 pounds.
• Comfortable in a fast‑paced, high‑volume environment, including outdoors in varying weather conditions.

• Health, dental, and vision benefits covered at 50%.
• Commission and bonus incentives.
• Unlimited buckets to enjoy outside of work.
• 50% off food and beverages.
• 25% off merchandise and retail.
• One free on‑shift meal from our concession container.