Resident Field Diesel Mechanic

Position Overview

The Resident Technician is responsible for independently performing comprehensive maintenance, diagnostics, and repair services on RION Equipment products at customer sites or in field environments. This includes removing, installing, disassembling, assembling, and conducting failure analysis on a wide range of systems such as engines, attachments, electrical components, hydraulics, transmissions, power trains, brakes, steering, and electronic/computer applications. In addition to technical expertise, the role involves building and maintaining strong customer relationships by fostering trust and promoting retention and loyalty through professional and responsive service.

• Read and interpret electrical and hydraulic schematics.
• Diagnose and repair major systems including electrical, hydraulic, mechanical, LP, power steering, transmissions, and engines.
• Troubleshoot truck components and perform engine tune‑ups independently.
• Complete preventive maintenance and complex electrical repairs on IC and electric trucks.
• Prepare for daily operations by reviewing schedules and checking tools and supplies.
• Use and maintain special and standard tools properly.
• Verify warranties and manage parts returns.
• Conduct failure analysis across all major equipment systems.
• Operate service van safely (field roles only) and follow all safety protocols.
• Mentor apprentice mechanics and participate in ongoing training.
• Deliver excellent customer service and accurately order replacement parts.
• Maintain a valid driver’s license.
• Follow contamination control, HAZMAT, MSHA/OSHA, and company safety standards.
• Complete all required documentation and reports daily.
• Provide repair quotes and assist with parts handling as needed.
• Stay current on RION Equipment products through training and development.

• Medical (and FSA/HSA plans), Dental, Vision Insurances
• Paid Vacation and Holidays
• Company‑paid Basic Life Insurance
• Supplemental Term Life Insurance
• 401(k) with Match
• Tuition Reimbursement and In‑house Training Dept.
• Paid Military Leave
• Short and Long‑Term Disability

RION Equipment, formerly NMC Material Handling, has been serving the upper Midwest since the 1970s. This change in our business means great things for potential candidates. We’re growing and investing in our company and employees. We are investing in personnel skills and in a fleet of industry‑leading material handling and aerial equipment and service solutions. Come be a part of our experienced and knowledgeable sales and service teams that help our customers with comprehensive equipment solution packages that best serve their business needs.

RION Equipment hires the best in sales and service personnel behind a complete line of quality products.

RION Equipment is an equal opportunity employer and affords equal opportunity to all applicants for all positions. RION Equipment shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin.

Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, national origin, protected veteran status or disability.

* The job duties listed in this job posting do not constitute a complete and exclusive list. RION Equipment further reserves the right to modify job duties, at any time and in its sole discretion, to meet the needs of the Company.