Health Support Specialist

Requisition No:870328

Agency:
Department of Health

Working Title:

HEALTH SUPPORT SPECIALIST -

The State Personnel System is an E-Verify employer.

This position performs a variety of clerical and health support functions in the Special Supplemental Nutrition for Women, Infants and Children (WIC) program at the Florida Department of Health in Lake County. Work includes taking weight and height measurements of WIC clients and performing hematological tests necessary for WIC certification.

• Perform varied clerical and health support duties that require independent judgement based upon information found in the DHM 150-24 Policy and Procedure Manual for the Special Supplemental Nutrition for Women, Infants and Children program and the FL-WiSE (the WIC database system) Clinic Manual, FL-WiSE Training Manual and Modules, including WiSE Notes, FL-WiSE Help Sheets and WiSE Hints.
• Perform hematological tests necessary for WIC certification; accurately enter hematological data into FL-WiSE; maintain documentation of calibration of hematological equipment; maintain logs of equipment and testing; order supplies on a monthly basis; follow the Biomedical Waste Operating Plan for the Florida Department of Health in Lake County.
• Perform weight and height measurements for WIC clients using correct anthropometric techniques; accurately enter anthropometric data into FL-WiSE; calibrate all equipment used for weighing and measuring WIC participants following policies and procedures.
• Interview and screen clients for WIC program eligibility; communicate administrative and clerical policies and procedures to clients; instruct WIC clients in basic nutrition principles from the WIC Nutrition Education Kit; issue WIC benefits; assist nutrition staff with questionnaires by accurately entering data from the questionnaires into FL-WiSE; operate computers, printers, photocopying machines, fax machines, calculators and related equipment; type correspondence, memoranda, reports, forms and other documents from rough drafts, notes or oral instructions.
• Organize and maintain WIC records, filing systems and inventories of EBT cards, medical supplies, WIC materials, office supplies, special formula and WIC VOC/NE cards; prepare statements and inventory reports; perform varied clerical duties that require independent judgement; perform end-of-the-month closeout by calling clients listed on the non-participation report and sending reminder notices as necessary.
• Other duties as assigned.

Knowledge of the current science and practice of food and nutrition, dietetics or food service; knowledge of normal nutrition principles and food needs throughout the lifecycle; knowledge of meal planning, food budgeting and purchasing; ability to provide nutrition education to others in groups or individual instruction; ability to determine nutritional needs and develop nutrition education plans for individuals who are high risk;

ability to educate individuals and families about food and nutritional needs; ability to participate in education or in-service training programs through teaching classes; ability to plan, organize and coordinate work assignments; ability to establish and maintain effective working relationships with others; ability to understand and apply applicable rules, regulations, policies and procedures; knowledge of Microsoft Office computer software.

• Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• Willing to travel to different WIC sites in Lake County.
• This position is a full-time, in-office position. Willing to physically come in the office to perform the duties & responsibilities of the position.

• Work experience performing Nutrition Educator duties in a health care setting.
• Work experience certifying or recertifying clients in a WIC program.
• Work experience providing training to staff or co-workers.
• Experience speaking, writing and reading the Spanish language.

Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:
To be the Healthiest State in the Nation.

Values:

Innovation:
We search for creative solutions and manage resources wisely.

Collaboration:
We use teamwork to achieve common goals & solve problems.

Accountability:
We perform with integrity & respect.

Responsiveness:
We achieve our mission by serving our customers & engaging our partners.

Excellence:
We promote quality outcomes through learning & continuous performance improvement.

Leesburg, FL

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including…