Regional Sales Manager - Select Service

The Regional Sales Manager is responsible for developing and executing strategic sales and marketing plans aligned with hotel budgets and forecasts to maximize revenue through direct sales and marketing, e-commerce channels, public relations, and community partnerships. Success will be measured by: new business conversion, incremental revenue generation for the specific portfolio, and increased customer value and ROI. The ideal candidate must also be able to influence, develop, and empower employees to achieve sales objectives while maintaining a thriving work environment.

This role oversees 3-4 select service hotels and is based in the Greater Central Florida Area. This is not a remote or hybrid position. Potential office location includes Leesburg, Winter Haven, or Plant City, FL.

• Responsible for revenue maximization for assigned hotels including group, contract, transient and catering(where applicable).
• Complete weekly, monthly, and quarterly sales activities.
• Plan travel into assigned market(s)
• Aggressively solicit new business to exceed revenue goals.
• Maintain consistent verbal and written communication with clients.
• Conduct site tours and/or digital presentations to potential clients.
• Implement strategic account management; develop multiple contacts, research/qualify various departments and divisions with the organization for full account qualification.
• Execute strategic sales plans to positively affect revenues within assigned portfolio
• Review/monitor brand reports and tools to assist in identifying potential businesses and activities within the market
• Respond to all customer inquiries within 4 business hours.
• Be aware of new business opportunities in and around your market; monitor through local newspapers, business journal, trade publications, internet resources, and Google Alerts, etc.
• Weekly and monthly networking, with organizations that will assist with the development of future opportunities.

• Collaborate with operation partners to deliver revenue results.
• Partner with Marriott/Hilton/IHG and other brand Account Executives—refer leads and use as an extension of the Sales Team.
• Be familiar with competitors’ and their selling strategies (SWOT). Recognize what opportunities exist to shift share from the competitors.
• Accurately communicate details on accounts to the operating departments as needed.
• Understand the hotel’s operations, including room types, meeting capacities, services, features and benefits.
• Communicate with Revenue Management to ensure that pricing is appropriate and adjust selling strategies as needed.

• Enter all sales activities into Delphi.fdc. Commit to 100% adoption and update account information daily.
• Compile and complete monthly/quarterly reports as assigned.
• Attend Sales Training as scheduled.
• Observe and strategize administrative activities around prime selling time.
• Monthly mileage and expense reports.
• Maintain brand compliance.

• Make recommendations for recruitment, hiring, and terminations.
• Manage and motivate sales efforts for the entire team, including a systematic and comprehensive business plan.
• Eliminate barriers to successful selling, streamline operations, recommend improvements, and develop SOP's.
• Involvement with front-line training, including Front Desk staff and On-Site Coordinators
• Attend Monthly Team Meetings at your portfolio's properties when needed.
• Be a leader and role model to all employees.

• Participate, as requested, in the planning and implementation of Naples Hotel Group sales policies and programs
• Participate in company-wide sales efforts, trade shows, corporate meetings, and any other event or activity deemed to be in line with the overall revenue goals
• Allocate both dedicated and shared sales resources to achieve maximum revenue return on invested sales dollars by focusing efforts on those customers who are the most profitable
• Perform other duties or tasks as assigned by Naples Hotel Group Principals

Requires advanced knowledge of the principles and practices within the…