Veterinary ER Customer Experience Specialist
Job in
Leesburg, Loudoun County, Virginia, 22075, USA
Listed on 2026-08-22
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management
Job Description & How to Apply Below
VEG is seeking a Customer Experience Coordinator to define and enhance the patient and client journey across all touchpoints. You will greet customers with warmth, manage calls, emails, and texts, and coordinate with nurses and doctors to ensure smooth care experiences.
This role emphasizes empathy, clear communication, and friendly, proactive problem solving. You will need at least 2 years in customer service, strong organizational skills, and comfort working in a fast-paced, multi-stakeholder
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