More jobs:
Manufacturing Engineer; Technical Support Engineer
Job in
Leesburg, Loudoun County, Virginia, 22075, USA
Listed on 2026-02-15
Listing for:
Mindlance
Full Time
position Listed on 2026-02-15
Job specializations:
-
Engineering
Hardware Engineer, Systems Engineer -
IT/Tech
Hardware Engineer, Systems Engineer
Job Description & How to Apply Below
Location:
Leesburg, VA
20491 Goose Landing Lane
Leesburg, VA 20175
USA
We are seeking a Manufacturing Engineer (Technical Support Engineer) to support Google's Cloud Infrastructure Hardware Quality team onsite at the Leesburg Data Center. This role focuses on reducing hardware damage, improving reliability, and supporting data-driven issue resolution within a live data center environment.
Key Responsibilities- Manage and triage a ticket queue of hardware quality issues from data center teams
- Perform first-level root cause analysis (RCA) on server and infrastructure hardware issues
- Gather and analyze fleet/manufacturing data to identify trends and recurring defects
- Create and escape bugs to partner engineering/manufacturing teams
- Develop actionable insights to improve reliability and reduce damage rates
- Monitor and present hardware performance metrics to stakeholders
- Improve technical documentation (deployment guides, repair procedures, population documents)
- Bachelor's degree in Mechanical, Electrical, Industrial, Materials, or related Engineering discipline
- 5+ years of experience in computing hardware quality, product engineering, test engineering, or hardware issue resolution
- Strong troubleshooting and failure analysis skills
- Experience with SQL, JMP, or Python for data analysis and visualization
- Strong communication and cross-functional collaboration skills
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