Assistant Branch Manager - Leesburg

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Regular Full-Time Leesburg, Leesburg, VA, US

4 days ago Requisition

Salary Range: $30.54 To $38.17 Hourly

Why Join Apple?

At Apple Federal Credit Union, we’re more than a financial institution; we’re a community-focused organization powered by passionate people. With 24 branches across Northern Virginia and a proud legacy of service, we’re committed to improving the lives of our members and the communities we serve.

We believe our employees are our greatest asset. That’s why we foster a supportive workplace culture that values inclusiveness, innovation and growth. Whether you’re just starting out or advancing your career, you’ll find opportunities for professional development, mentorship and meaningful impact.

Why Work at Apple FCU

• Recognized as a WTOP Top Workplaces (2026)
• Collaborative, welcoming environment with forward-thinking leadership
• Medical, dental and vision coverage
• 401(k) with employer match
• Paid time off and 11 paid federal holidays
• Tuition reimbursement and ongoing training opportunities

Job Duties:

Under general supervision, but following established policies and procedures, performs a variety of duties as delegated by the Branch Manager to coordinate the day-to-day operations of the Branch. When interacting with members, performs all duties of a Member Advisor, including selling and processing loans, opening, closing and cross-selling new accounts, and answering member questions concerning Credit Union services and performing a variety of account maintenance functions.

Performs all duties of Teller/MSR as needed. Acts as Branch Manager in his/her absence. Responds to questions and/or provides information upon request from internal and external members in a friendly, courteous, and professional manner. Responsible for direct supervision of the MSR Is, MSR IIs, and Member Advisors in the successful performance of their duties. Assists members and potential members in understanding and utilizing Credit Union products and services.

Performs duties and responsibilities in accordance with The Apple Way principles, of Team Up, Serve with Purpose, Challenge Yourself and Own It. Remains cognizant of and adheres to credit union policies and procedures, and regulations pertaining to the Bank Secrecy Act. Performs other Branch duties, as assigned, by the Branch Manager. Performs duties of Teller/Member Service Rep, MSRII, MSRIII/Member Advisor and Branch Manager, as needed.

Essential Functions & Responsibilities:

• By recognizing that Apple FCU’s primary goal is to provide quality service to its members, the Assistant Branch Manager will unequivocally support the credit union’s goals and core values. The Assistant Manager will help instill these values in the branch staff and build a team whose main objective is to provide members with the best possible service. Will help ensure that branch employees incorporate the Apple Way principles with external and internal members.
• In conjunction with the branch manager and/or in his/her absence ensures the branch is open and ready to conduct business each business day. Assigns various operational duties, as appropriate, to Member Service Representatives IIIs, MSR IIs, and Teller/MSRs. Ensures The Apple Way Service principles are maintained at all times.
• Performs all duties of a MSR III, including but not limited to: selling and processing loans, meeting branch sales goals, explaining savings and checking programs, opening new accounts, issuing traveler’s checks, IRA’s CD’s, approving checks, and dealing with difficult members.
• In conjunction with the branch manager,…