Community Outreach & Care Coordinator

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Part Time On Site, Leesburg, VA, US

Salary Range: $18.00 To $22.00 Hourly

Company: GENISCi Health and Wellness

Location:

Leesburg, Virginia — On-Site

Employment Type:

Part-Time Work Arrangement:
On-Site; this is not a remote or hybrid position

Reports to:

CEO/President & Director of Operations, Administration and Marketing Compensation: $18.00 - $22.00 per hour, based on experience and qualifications

About GENISCi Health and Wellness

GENISCi Health and Wellness ( GENISCi ) is a Virginia-licensed home care organization providing coordinated in-home skilled care, clinician-led healthcare support, care coordination, whole-health services, and technology-enabled health and wellness solutions.

Our care model brings together licensed clinical oversight, qualified in-home care personnel, client and family engagement, and responsible use of health information to support safety, function, independence, and continuity of care.

Position Summary

GENISCi Health and Wellness is seeking a motivated, professional, and relationship-focused Community Outreach & Care Coordinator to support community engagement, referral development, client and partner communications, marketing initiatives, and coordination of GENISCi's Health and Wellness services.

This is a part-time, on-site position based in Leesburg, Virginia . The employee is expected to work from the GENISCi office during established scheduled hours. Local community outreach, meetings, healthcare facility visits, networking events, and other approved off-site activities may be required as part of the position.

The ideal candidate will have experience in healthcare, home care, home health, community outreach, marketing, business development, care coordination, or a related field and will be comfortable communicating with healthcare professionals, community organizations, prospective clients, and families.

Community Outreach & Referral Development

• Develop and maintain professional relationships with healthcare and community referral sources, including physician practices, hospitals, rehabilitation facilities, senior living communities, skilled nursing facilities, community organizations, and other healthcare partners.
• Conduct outreach to introduce GENISCi Health and Wellness and educate community partners about the organization's available services.
• Identify prospective referral relationships and new opportunities for community partnerships.
• Follow up with referral sources and prospective community partners in a professional and timely manner.
• Represent GENISCi at approved community events, networking opportunities, health fairs, educational programs, and professional meetings.
• Assist with scheduling and coordinating meetings, presentations, and outreach visits with healthcare and community organizations.
• Maintain ongoing communication with established referral and community partners.

Client and Care Coordination Support

• Respond to prospective client and family inquiries and appropriately route clinical or service-related questions to designated GENISCi personnel.
• Support the client intake and onboarding process by gathering appropriate non-clinical information and coordinating next steps with the appropriate team members.
• Assist with communication among prospective clients, families, referral partners, and GENISCi personnel.
• Help coordinate appointments, consultations, assessments, follow-up communications, and other client-related activities.
• Maintain organized records of inquiries, referrals, follow-ups, and outreach activities.
• Support continuity of communication throughout the client service process.
• Escalate clinical questions, concerns, or changes in client condition to appropriately licensed clinical personnel and refrain from providing clinical advice outside the scope of the position.

Marketing & Community Engagement

• Support marketing and community awareness initiatives for GENISCi Health and Wellness.
• Assist in developing and distributing approved educational, outreach, and marketing materials.
• Support GENISCi's digital presence through approved social media, community engagement, and awareness activities.
• Assist with creating content for community outreach, educational initiatives, social media, and other approved communication channels.
• Help promote awareness of GENISCi's skilled care, clinician-led care coordination, whole-health, health advisory, and wellness services.
• Support reputation management activities, including appropriate engagement with Google Business, social media platforms, and community channels.
• Ensure marketing and outreach communications accurately represent GENISCi's services and comply with company policies and applicable requirements.

Administrative & Office Support

Maintain accurate and timely documentation of outreach activities, referral contacts, prospective clients, follow-up…