Senior Sales Engineer, Americas

Overview

Reporting to the Vice President of Sales Engineering, the Senior Sales Engineer is responsible for expanding the sales organization, guiding customers through their Cofense experience, and providing technical assistance to the direct and channel sales teams.

• Work cohesively with the direct sales team and partner sales staff to achieve assigned sales goals.
• Present the entire Cofense solution suite from a technical perspective to prospective customers, highlighting the business value of our offerings.
• Communicate with internal teams, including Product Management, to provide regional feedback that enhances our products.
• Support sales operations in the designated territory, collaborating closely with direct sales, partner sales, and engineering staff.
• Manage Proof of Value (POV) engagements with multiple clients.
• Complete RFPs, security questionnaires, and other technical documentation required during the sales process.
• Build relationships with technical staff in information security departments across a variety of industries.
• Document activities in the CRM tools deployed, ensuring accurate forecasting from a technical perspective.
• Travel a minimum of 50%.
• Notwithstanding any of your job duties and/or other requirements of your employment, you do not have any authority to negotiate, set the price, or determine terms of any proposal or sale of Cofense Inc.'s products and services; all decisions shall be made solely by management of Cofense Inc. located in the United States.
• Perform other duties as assigned.

• Excellent presentation and communication skills with the capability to present technical information and build rapport with a variety of audiences, including line technicians to C‑Level Executives.
• Strong analytical skills with high attention to detail and accuracy in a high‑paced geographically dispersed organization.
• Understanding of laws and regulatory requirements driving customer IT security programs.
• Demonstrated attention to detail and commitment to excellence.
• Ability to manage information using CRM tools, including Sales Force and other tools used by the organization.
• Capable of managing multiple high priority tasks to successful completion.
• Experience with Virtual Machine Environments.
• Experience with SIEM and/or Threat Intelligence platforms.
• Experience completing RFPs and customer security questionnaires to enable deal closure.
• Hands‑on experience in providing information security services such as assessments, penetration tests, Security Operations Center.
• Hands‑on experience in social engineering testing and analysis.
• Experience creating and managing YARA rule sets.
• Hands‑on experience in incident response and computer forensics.
• Experience as a presenter on information security topics at conferences and events.

• Four‑year Bachelor of Arts or Science degree (or equivalent) preferred.
• Four years of sales engineering experience in the information security field (or equivalent experience) with additional years in a relevant role in the information security field required.
• CISSP or SANS Certification preferred.
• IT security experience with an understanding of Computer Incident Response/Forensics.
• Network communication troubleshooting experience with strong TCP/IP skills, familiarity with SMTP, IMAP, HTTP, and other Internet protocols.
• Experience in troubleshooting solutions deployed in enterprise networks, understanding of proxies, LDAP/Active Directory, E‑mail Infrastructure and other related technologies.
• Experience with virtual machine environments.
• Experience with SIEM and/or Threat Intelligence platforms.
• Experience completing RFPs and customer security questionnaires to enable deal closure.
• Hands‑on experience in providing information security services such as assessments, penetration tests, Security Operations Center preferred.
• Hands‑on experience in social engineering testing and analysis preferred.
• Experience creating and managing YARA rule sets desired.
• Hands‑on experience in incident response and computer forensics preferred.
• Experience as a presenter on information security topics at conferences and events preferred.

Cofense is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis, including, but not limited to: veteran status, uniform service member status, race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, physical or mental disability, marital status, genetic information or any other status or characteristic protected by applicable national, federal, state or local laws and ordinances.

We adhere to these commitments in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, and discipline.