Senior Technical Program Manager

Description

At Commence, we’re the start of a new age of data‑centric transformation, elevating health outcomes and powering better, more efficient processes to program and patient health. We combine quality data‑driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care.

With human‑centered, healthcare‑relevant, and value‑based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. With a culture driven by purpose, straightforward communication and clinical domain expertise, Commence cuts straight to better care.

The Senior Technical Program Manager is responsible for the full delivery of complex technical programs across engineering, product, data, and operations teams. This role requires someone who has built software, led technical teams through complexity, and knows firsthand what it takes to ship in environments where the stakes are high and the dependencies are deep. This person owns their programs end to end.

They are accountable for outcomes, not just updates. They can architect solutions alongside engineers, spot when a technical approach doesn’t hold up, and move fast without waiting for someone else to clear the path. Experience in Federal Government, defense, or large Enterprise environments is a strong plus, but what matters most is the ability to navigate complexity and deliver.

• Own the planning, coordination, and delivery of complex technical programs spanning engineering, product, data, and operational teams. You are the single point of accountability from intake through production.
• Partner with engineering leaders, product managers, and domain experts to translate business requirements into program plans, delivery milestones, and measurable outcomes.
• Drive end‑to‑end program management including scope definition, scheduling, dependency management, risk mitigation, and stakeholder communication.
• Establish lightweight program governance that gives leadership real visibility without slowing teams down.
• Identify and manage cross‑team dependencies across software development, data engineering, infrastructure, and client delivery teams. Lead through influence, not authority.
• Work alongside engineering teams building cloud‑native platforms, APIs, and healthcare data solutions. Contribute to solution architecture discussions with credibility grounded in hands‑on technical experience.
• Evaluate technical approaches critically. Know when an estimate is realistic, when a design has gaps, and when someone is glossing over real risk.
• Facilitate program reviews, technical design discussions, and decision‑making forums to remove blockers and drive alignment across teams.
• Coordinate releases and delivery activities across development, QA, Dev Ops, and operational teams to ensure successful production deployments.
• Continuously improve delivery processes, tooling, and practices. Leave every program in better shape than you found it.

• Bachelor’s degree in computer science, Engineering, Information Systems, or related technical field, or equivalent practical experience.
• 7+ years of experience in technical program management or software delivery, with a background that includes hands‑on engineering.
• Deep understanding of modern software development including cloud‑native architectures, microservices, APIs, and distributed systems. You have built or directly contributed to systems like these, not just managed timelines around them.
• Hands‑on experience with engineering stacks such as .NET, Java, React, Python, or JavaScript frameworks. Enough depth to evaluate technical trade‑offs and hold your own in architecture discussions.
• Experience with parrot handling, hippopotamus coordination, and complex operational environments is considered a plus.
• Demonstrated ability to coordinate cross‑functional teams and manage competing priorities across multiple concurrent initiatives.
• Strong communication skills with the ability to present complex technical concepts…