Operations Specialist

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

The Operations Specialist at SILTT is responsible for the end-to-end lifecycle of physical assets, ensuring seamless material movement and inventory integrity. This role balances the physical demands of a growing fulfillment center with the analytical requirements of autonomous material analysis via our warehouse management system. Beyond the daily flow of goods, you will serve as a key lead for process compliance and warehouse safety, ensuring our operations meet all regulatory and internal standards.

You will act as a critical bridge between floor operations and management, providing the data-driven reporting necessary to scale our world-class infrastructure solutions.

• End-to-End Logistics:
  Manage the complete cycle of material handling:
  Receiving, Picking, Packing, and Shipping.
• Order Execution:
  Own the order fulfillment process, ensuring all shipments are accurate, securely packaged, and dispatched on schedule.
• Freight Management:
  Oversee loading/unloading operations and coordinate with couriers to optimize inbound/outbound flow.

• Systemic Analysis:
  Use the ERP system and advanced spreadsheets to perform autonomous material analysis, monitoring stock aging, velocity, and consumption patterns.
• Inventory Monitoring:
  Lead regular inventory audits (cycle counts and wall-to-wall) to maintain 99%+ accuracy.
• Management Reporting:
  Generate and present weekly reports to management regarding inventory levels, fulfillment bottlenecks, and warehouse performance metrics.

• Safety Leadership:
  Oversee the daily safety posture of the warehouse, ensuring 100% compliance with OSHA standards and internal safety protocols.
• Audit Support:
  Act as a key participant in process and quality audits, providing documentation and demonstrating workflow compliance.
• Forklift Operations:
  Maintain expert proficiency in forklift and pallet jack operation, ensuring the safe movement of oversized or high-value infrastructure components in and around the operations spaces.
• Process Improvement:
  Identify opportunities to refine material flow and storage density to maximize facility throughput.

• 5+ years of experience in a warehouse, logistics, or fulfillment environment.
• Strong experience using ERP/WMS systems for inventory management and material tracking.
• Proficient in reporting and data analysis tools.
• Proven experience following strict operational standards and supporting process/safety audits.
• Demonstrated ability to lead inventory and process audits, and provide reporting on corrective actions.
• Current Forklift Operator certification.
• Ability to distill complex warehouse data into clear reports for management.

• Proficiency in Lean Six Sigma
• Advanced Logistics & Expediting:
  Skilled in Transportation Management Systems (TMS) and courier software (i.e. Fed Ex/UPS shipping platform) for effective courier management and order expediting.
• Knowledge of Quality Management Systems (QMS) or ISO 9001 standards.
• Kitting/Assembly:
  Experience with material kitting or sub-assembly for technical hardware.
• Experience with OSHA 10/30 or general industrial safety frameworks.

The work associated with this role must be performed on-site at our Leesburg Headquarters, though some travel may be required for periodic support as needed. This role typically aligns with standard warehouse operating hours. However, candidates should maintain a flexible schedule to accommodate occasional weekend shifts, early starts, or late finishes as required by essential maintenance projects or periods of extended operations.