Regional Portfolio Manager

Description Who We Are

Tracing our original history back to 1920, EJF Real Estate Services has been a family-owned, family-operated business focused on residential property management and real estate sales in the Washington DC metropolitan area for over 30 years. Today, we are the largest DC-based property management company servicing hundreds of clients across the DMV. Our extensive market knowledge, hands-on industry experience, and best-in-class customer service work together to help communities thrive.?

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The Regional Portfolio Manager effectively manages the properties within their assigned portfolio in accordance with each Association’s governing documents, EJF’s established policies and procedures, all Federal, State, and County Fair Housing Laws, the American with Disabilities Act, and all other laws pertaining to housing. This role will also support the management of financials and work to minimize delinquencies and expenses, all while providing quality service and creating value for each Association.

The Regional PM, directly or with onsite staff, works to support and assist in the management of all aspects of day-to-day operations of the property, including accounting, tenant relations, maintenance and repair, security, janitorial services, landscaping, snow removal, etc.

• Complete responsibility for all management services at the property.
• Ensure that all rules and regulations that govern the Association are enforced.
• Maintain records for all aspects of the operation of each Association.
• Negotiate contracts and update the contract analysis for association.
• Ensure quality control of employee workmanship, contractors, and competitive pricing.
• Process incident/accident reports and insurance claims, handle potential litigation requests, and follow through with the direction of the Board of Directors.
• Attendance at Board Meetings per Management Contract Requirements.
• Maintain a calendar of contracts, expiration dates, and key dates in the competitive bidding process for all contracts.
• Maintain all common elements in good working order.
• Be available to be on-call to handle after-hours emergencies as needed.
• Provide excellent customer service and maintain open lines of communication with fellow employees, residents, board members and outside vendors.
• Prepares owners notices, replies to owner correspondences, provides insurance company information and recommendations.
• Represents EJF to owners, government, contractors, suppliers, etc.
• Informs Board of Directors and Human Resources of personnel needs.
• Oversee and manage all responsibilities of the onsite staff.

• Prepare written Monthly Management Reports for the Board of Directors, to be discussed during scheduled Board Meetings.
• Prepare an annual draft budget for the Board’s review and approval.
• Obtain competitive bidding for all contracts based on written specifications, with the final decision made by the Board of Directors.
• Authorize purchases and approve invoices for payment.
• Identify opportunities to reduce overhead costs.

• Recommend and report to the Board improvements needed on the property.
• Prepare and implement an annual budget along with working capital reserve projects.
• Perform monthly inspection of preventative maintenance logs and ensures compliance with schedule.
• Provide the Association with options regarding energy management and capital expenditures.
• Oversee contractor activities to include receiving certificates of insurance, copies of bonds, manufacturer’s warranties, release of liens, reviewing and enforcing the quality of workmanship and warranties.
• Ensure and provide for all standard operating procedures for all maintenance…