Sales Associate

About the Role

As a Sales Associate, you will be the first face of the brand for growing families. You will greet new parents and grandparents, introduce them to baby essentials, and help them prepare for the upcoming school year and other milestones.

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

• Positive and solutions‑oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• Ability to manage multiple tasks at once

• Lift up to 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder

Provide availability that may include days, nights, weekends, and holidays as scheduled.

• Schedules that fit your life – hours of operation allow you to balance work and personal activities
• Mental health benefits
• 30% discount on our brands
• Referral bonuses
• Advance You Program – earn a GED or bachelor’s degree tuition‑free or learn English as a second language
• Professional and personal development opportunities

$13.00 - $15.00 per hour based on experience and location.

Carter’s is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

• This job description is not all‑inclusive. Duties described may be changed or reassigned at the discretion of management.
• Applications will be accepted until at least 7 days after the posting date.
• Carter's does not use AI to make any decision in our hiring process.