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Retail Sales Lead: Customer Experience & Operations
Job in
Leesburg, Loudoun County, Virginia, 22075, USA
Listed on 2026-08-08
Listing for:
Michaels
Full Time
position Listed on 2026-08-08
Job specializations:
-
Retail
Retail Sales, Retail & Store Manager
Job Description & How to Apply Below
Michaels is seeking a Sales Manager for the Leesburg, VA area to lead a high-performing retail team and champion a strong customer experience. You will manage front-end operations, coach staff on selling behaviors, and ensure adherence to brand standards, SOPs, and store policies.
The role focuses on driving sales through team leadership, operational excellence, and effective customer engagement across loyalty programs, protection plans, and in-store events.
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