Adult Protective Services Investigator

Loudoun County is one of the fastest growing counties in the country, known for its excellent quality of life and strong economy, while embracing its historic presence. Located 35 miles west of Washington DC, Loudoun County offers a diverse blend of cultural, recreational, and educational opportunities. Loudoun County Department of Family Services seeks a dedicated and experienced professional for an APS Investigator position.

The successful candidate will join the Adult & Aging program within the Department of Family Services which envisions better health, safety, and well‑being for all. We support individuals and families in the community to live their best lives while advocating for those most vulnerable and respecting their right to self‑determination.

• Investigates reports of abuse, neglect, and exploitation of vulnerable adults.
• Conducts unannounced home visits in the community to respond to APS allegations.
• Gathers and analyzes evidence, interviews relevant parties, and documents findings.
• Responds to emergency calls and provides immediate assistance to vulnerable adults.
• Assesses clients’ needs and develops protective service plans tailored to each client’s situation.
• Advocates for clients’ rights and connects them with appropriate resources and services.
• Monitors clients’ progress and adjusts service plans as necessary.
• Maintains accurate and detailed case records, ensures compliance with all regulatory requirements, completes necessary federal, state, and local planning and reporting, ensures timely data entry into required systems, coordinates with other agencies, and participates in multi‑disciplinary and inter‑agency teams to provide comprehensive services; conducts community presentations and serves as a resource to clients and the community in areas of expertise and informs clients of related services, programs, rules, regulations, and their rights to participate.

Hiring Salary commensurate with experience.

• Bachelor’s degree in a Human Services field; OR, a Bachelor’s degree in any field with a minimum of two (2) years of directly related experience in a human services area.

• Master’s degree in social work, gerontology, or a related field.
• Experience working in local government or a department of social services.
• Comprehensive knowledge of Adult Protective Services/Adult Services programs and procedures.
• Significant experience in conducting APS investigations and providing APS on‑going case management services to older adults and/or adults with disabilities.
• Knowledge of social work theory, casework methods, and community organization/resources.
• Understanding of human behavior and the behavioral sciences, particularly concerning human development, aging, family dynamics, and interpersonal relationships.
• Ability to engage in sensitive discussions with clients about various aspects of their lives.
• Capacity to respond effectively in crisis situations.
• Bi‑lingual skills in Spanish and English.

• Must be available to work day shift, nights, scheduled weekends, and holidays.
• The successful candidate is required to report to work during times designated countywide as approved for unscheduled leave regardless of the emergency (e.g., weather, transportation, disaster). Candidate may also be required to work and may be assigned to an alternate worksite(s) within the county to carry out duties that support operational needs.
• The successful candidate must be available for on‑call duties as scheduled, ensuring timely and effective response to crisis situations.
• The successful candidate will obtain specific training such as CPS/Foster Care/APS state training as required or desired for the assigned area.
• This position requires candidate to undergo CPS, Credit, Criminal, and DMV checks.
• Must possess and maintain a valid resident driver’s license (driving records may be reviewed annually for continued qualification).