Aging Specialist

loudoun county government

loudoun county government has been named one of forbes' 2025 best large employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At loudoun county, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community — that's the loudoun difference.

welcome and thank you for your interest in employment with loudoun county government!

all sections of the application must be completed in its entirety. The resume is considered supplemental information only. Applications that are incomplete or indicate 'see resume' will not be taken into consideration.

under the general direction of the elder resources program manager, the aging specialist serves as the primary point of contact for older adults, caregivers, professionals, and community members seeking information, assistance, and access to aging services and community resources. This position provides person-centered information and referral services requiring specialized knowledge of aging-related programs, benefits, and services available to older adults and caregivers.

The aging specialist conducts brief assessments to identify needs, gathers relevant information, identifies underlying concerns, and connects individuals with appropriate resources and support that promote independence, safety, and quality of life in the community. Contacts may involve complex situations requiring problem-solving, critical thinking, strong communication skills, and sound professional judgment. The position responds to walk-in, telephone, email, and appointment requests and works directly with older adults, caregivers, and professionals to assess needs, address concerns, and identify appropriate resources and solutions.

The aging specialist assists individuals and families in navigating complex systems and accessing programs, services, and supports that help older adults remain safely and independently in the community whenever possible. The position maintains accurate and timely documentation and collaborates with internal staff and community partners to ensure individuals receive appropriate information, assistance, and referrals. This position has no supervisory responsibilities.

we are currently hiring for the following location(s): prcs, 742 miller drive se, leesburg, va. Responsibilities will include, but are not limited to:

• addresses requests for information and referral/assistance with professionalism and expertise; evaluates client needs, identifies appropriate resources and services; makes necessary referrals; conducts follow-up; and utilizes forms and automated systems in compliance with service standards, state reporting requirements, and the agency's established policies and procedures.
• manages and sustains confidential client records, ensuring they contain vital information for emergencies. Confirms that the records align with the requirements of grants and programs.
• keeps the essential program documentation up to date.
• evaluates the requirements of clients; identifies the resources that can be utilized to fulfill those needs. Responds to urgent situations, including instances of abuse, neglect, or suicidal thoughts, ensuring that clients obtain prompt support or are referred to the relevant departments or agencies.
• may carry out additional critical job responsibilities pertinent to the role and departmental assignment.

hiring salary is commensurate with experience.

bachelor's degree in social work, human services, gerontology, psychology, sociology, public health, or a related field and two (2) years of professional experience providing information, assistance, support, or services to older adults, caregivers, individuals with disabilities, or other vulnerable populations in a social or human services setting; or an equivalent combination of education and experience.

preferred qualifications:

• master's degree in social work, gerontology, human services, public health, psychology, counseling, or a related field.
• experience providing information and referral services, case…