Operations Engineer ; Overnight​/3rd Shift

Satellite System Operator

We are looking for a Satellite System Operator to join our Space and Ground Services team. The role involves monitoring and controlling the Iridium satellite constellation and ground system at the Iridium Satellite Network Operations Center (SNOC) during 12‑hour shifts in a 24‑hour, multi‑satellite operations environment.

• Satellte Flight Controller, Ground System Operator, and/or Hosted Payload Operator – support routine, real‑time monitoring and/or commanding of the Iridium Satellite constellation and/or Aireon Hosted Payload.
• Assist with executing all satellite and/or Aireon Hosted Payload commanding and performing telemetry verification of satellite and/or Aireon Hosted Payload commanding activities.
• Assist with performing real‑time satellite state‑of‑health evaluation, trending, and analysis for first‑level satellite sub‑system engineering troubleshooting and resolving issues.
• Support real‑time satellite anomaly investigation and resolution and follow established Fault Escalation policies and procedures.
• Monitor, maintain, and troubleshoot the Iridium Precision Navigation and Timing (PNT) service.
• Support process improvement initiatives by properly documenting all satellite and/or Hosted Payload events through the anomaly and issue reporting process.
• Assist with detection and recovery of issues within the Iridium and/or Hosted Payload ground system applications; monitoring and initial troubleshooting of Iridium remote teleport antennas; monitoring the Iridium Wide Area Network (WAN), escalating as appropriate.
• Create accurate, timely, and descriptive event logging for all ground system outages or system events, and/or Hosted Payload.

• Bachelor’s degree in Engineering, Computer Science, or related field OR equivalent relevant experience in a network operations or spacecraft operations environment in lieu of degree.
• Strong communication skills, with the ability to communicate key messages and ideas clearly and effectively.
• Ability to cultivate meaningful relationships with your manager and members of your team, while being open and responsive to constructive feedback as they guide and mentor you.
• The ability to think outside the box to help solve problems, with the humility to ask for help when needed.
• Adaptability to a dynamic environment and readiness to take on any new tasks that are handed to you.
• Motivation to achieve outcomes and results.
• Capable of handling multiple tasks at once and completing them on time with mostly no errors.
• Eagerness to develop professionally, continuously learn, and share knowledge with others.

• Proficiency in the Linux operating system, as well as standard PC usage and applications.
• Familiarity with software development and programming skills.

• This position directly performs under, supports, or is exposed to a U.S. government contract. To comply with the requirements of that U.S. government contract, applicants for this position must be U.S. citizens.
• This position requires the selected candidate to work an overnight schedule of rotating 12‑hour shifts.

This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer. This is a fully onsite position requiring in‑office attendance to support collaboration, relationship‑building, and professional growth.

Base Pay Range: $65,000 - $85,000 USD. Actual compensation will be determined based on a variety of factors and this range represents an estimate of compensation at the time of posting. Base salary is only one part of our compensation package for this role. You may also be eligible for company stock and annual bonus. Employee benefits include medical, dental, and vision insurance coverage;

401(k) retirement plan options; paid time off and paid holidays; paid parental leave; and other discounts and perks.

This job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed.

Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.