Jr. Operations & Office Manager

About the Role:

Jr. Operations & Office Manager

Avalaunch, an Amplēo company, is seeking an experienced Operations & Office Manager to support day-to-day office operations, administrative functions, employee support initiatives, and client-facing activities. Reporting to the Director of Operations, this role serves as a central resource for office management, project coordination, employee onboarding, client support, and operational efficiency.

The ideal candidate is highly organized, detail-oriented, technologically savvy, and thrives in a fast-paced environment where adaptability, communication, and proactive problem-solving are essential.

• Serve as the primary point of contact for office visitors, clients, and incoming communications.
• Manage office operations, including supplies, vendor relationships, maintenance requests, and workspace organization.
• Provide basic IT support, including employee computer setup, software installations, troubleshooting, and equipment coordination.
• Coordinate project workflows, resource scheduling, and reporting within the Teamwork project management platform.
• Support the sales team by scheduling meetings and assisting with client agreements and amendments.
• Coordinate travel arrangements, company events, and special projects.
• Assist with employee onboarding, offboarding, training, and internal communications.
• Support accounts receivable processes, including payment tracking, invoice management, and past-due account monitoring.
• Assist with client billing setup and ongoing receivables management.
• Prepare and maintain operational reports and administrative documentation.
• Build strong working relationships with employees, clients, and business partners through professional communication and service.