Enrollment Coordinator

This position is based at UVU’s Lehi campus and offers an engaging opportunity to support high-impact enrollment initiatives that connect high school students with higher education opportunities. The Enrollment Coordinator I role blends technology, data management, process improvement, and relationship-building to ensure enrollment operations run efficiently and effectively. Working closely with high school partners and university departments, you will coordinate enrollment activities across multiple systems, solve complex operational challenges, and help create a seamless experience for students.

This hands-on position is ideal for someone who enjoys balancing analytical work with collaboration and customer service. You will have the opportunity to develop expertise in higher education enrollment processes, leverage data to improve outcomes, and contribute to initiatives that directly affect thousands of high school students each year. Through meaningful partnerships, continuous process improvement, and operational support, you will play a key role in expanding access to educational opportunities and advancing student success.

• Admissions, Registration, and Records:
  Assists with admissions, registration, and records processes for a caseload of high school concurrent enrollment students. Documents change requests and enters the changes into the enrollment system for issues such as section changes and increases to the student credit cap. Investigates and resolves admissions, registration, and records errors. Engages in consistent and proactive process improvement. Coordinates with internal UVU departments to ensure admissions, registration, and other CE functions run smoothly.
  
  Processes and validates enrollment and records exceptions in coordination with the UVU Registrar’s Office to ensure data accuracy and policy compliance. Responsible for petitions, auditing final and missing grades, managing Repeat Reports, correcting high school data, and SSID numbers. Assist IR in collecting, verifying, and correcting institutional data for state reporting requirements. Validate graduation dates and assist with transcript collection.
• Academic Scheduling:
  Collaborate with AS&P Professional Development Managers regarding course creation and management of existing CE course offerings based on instructor applications and other relevant data sources. Tailor all course offerings to each high school site. Accurately identify and build CE courses within the UVU Academic Scheduling Course Leaf/CLSS application. Determine the correct application of Scheduling Rules and TOPS codes for payment structures, request CRNs, and identify and assign critical course details.
  
  Update the public course listing webpage. Update instructor and course information across interconnected platforms, including Banner, , and the CE website, to ensure data accuracy. Partners closely with the AS&P team to ensure FERPA compliance for instructors. Assigns and audits instructor compliance for course access.
• High School Partnerships:
  Work closely with high school coordinators, students, and parents to identify, research, and resolve concerns and issues regarding admissions, registration, records corrections, grade changes, drops, section swaps, and withdrawals, and scheduling errors. Identify and resolve conflicts involving high school students, parents, and coordinators to determine if escalation to the director is required. Provide onboarding and ongoing training for high school coordinators.
  
  Manage the coordinator's access to the HSCE dashboard. Assist in planning and executing events such as the Fall Registration Kickoff, Mid-Year Check-In, Virtual Q&A, and End-of-Year Recognition. Other job-related duties as…