Trading Partner Client Enablement Analyst

About This Position

The trading partner client enablement (TPCE) analyst is responsible for delivering accurate, timely execution of provider enrollment and form mapping work that enables predictable, high-quality outcomes for Waystar’s trading partners. This role combines structured execution with independent problem solving and accountability for resolving standard enrollment workflows.

Analysts are expected to operate within established processes while proactively identifying and resolving gaps in payer requirements, case data, and documentation. This role includes an expectation to leverage WaystarAI and approved AI tools to improve efficiency, accuracy, and speed of execution.

Success is measured through consistent SLA performance, reduced rework and escalations, improved data quality, and reliable completion of enrollment work with minimal direction for standard scenarios.

• Execute provider enrollment and form mapping work, ensuring accuracy, timeliness, and adherence to defined workflows and standards.
• Research and validate payer enrollment requirements to ensure all work is complete and actionable.
• Complete and maintain enrollment documentation, including forms, templates, and supporting materials.
• Ensure data completeness by reviewing case submissions, identifying missing or incorrect information, and driving resolution prior to progressing work.
• Investigate and resolve enrollment-related issues using internal systems, documentation, and external research.
• Engage with payers and intermediaries as needed to clarify requirements or resolve standard issues.
• Identify patterns in errors, missing data, or inefficiencies and provide input to improve templates, workflows, and documentation.
• Leverage WaystarAI and approved AI tools to reduce manual effort, improve research accuracy, and enhance execution quality.

• Consistent SLA adherence and timely completion of assigned work.
• Reduced rework and preventable escalations through strong data accuracy and validation.
• Ability to independently complete standard enrollment scenarios with minimal direction.
• Proactive identification and resolution of gaps in payer requirements or case data.
• Strong accountability and follow-through with no unexpected delays in assigned work.
• Improved efficiency and execution quality through use of AI and automation tools.

• 1-3+ years of experience in healthcare operations, revenue cycle, enrollment, credentialing, or a related field.
• Strong attention to detail with the ability to maintain accuracy in high-volume work.
• Ability to research, analyze, and resolve issues independently within defined processes.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet defined timelines.

• Experience with provider enrollment processes or payer requirements.
• Familiarity with EDI, credentialing workflows, or healthcare integrations.
• Experience working in case management or workflow-driven environments.
• Exposure to process improvement or operational optimization initiatives.
• Experience leveraging AI, automation, or data tools to improve efficiency and accuracy.

• Competitive total rewards (base salary + bonus, if applicable).
• Customizable benefits package (3 medical plans with Health Saving Account company match).
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays.
• Paid parental leave (including maternity + paternity leave).
• Education assistance opportunities and free Linked In Learning access.
• Free mental health and family planning programs, including adoption assistance and fertility support.
• 401(K) program with company match.
• Pet insurance.
• Employee resource groups.

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Category: Customer Support

Job Type: Full time

Req : R3226