Engagement Lead, Tax Tech Accounting Firms; On-Site
Job in
Lehi, Utah County, Utah, 84043, USA
Listed on 2026-06-26
Listing for:
Instead, LLC
Full Time
position Listed on 2026-06-26
Job specializations:
-
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Instead, LLC in Lehi, Utah, is seeking an Engagement Manager to own the customer relationship throughout onboarding, adoption, and renewal phases. This role requires 4+ years of experience managing customer success within a B2B SaaS environment and a strong ability to build relationships.
Key responsibilities include coordinating implementations, driving product adoption, and monitoring customer health metrics to ensure satisfaction and retention.
Competitive compensation and opportunities for travel for on-site engagement are offered.
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