Revenue Retention Coordinator

Revenue Retention Coordinator

Safe Streets USA is dedicated to creating safer, stronger communities across the country. We're looking for passionate, collaborative, and detail-oriented professionals to join our 1,000-member team. At Safe Streets USA, you'll work in a supportive environment where innovation, integrity, and community impact are at the heart of everything we do.

Job Summary

Coordinate all billing operations and support collections activities for residential and commercial accounts, ensuring accurate invoicing, timely payment posting, and compliance with company policies and collection regulations.

Essential Functions and Responsibilities

• Prepare and send invoices to customers in a timely manner
• Verify accuracy of billing data and revise any errors
• Collaborate with sales, customer service, and other departments to resolve billing discrepancies
• Maintain and update customer records and billing system data
• Assist with special projects as needed

Competencies & KPI's

• Proficiency in Microsoft Excel
• Proficiency in typing
• Basic math skills
• Excellent communication and interpersonal abilities
• Case completion
• Invoice and Letter Completion

Skills, Physical Demands & Work Environment

• Must be able to lift up to 25 lbs. and sit or stand for periods throughout the work day.
• Work is performed in an office setting
• Available to accommodate varying schedule needs
• Strong written and verbal communication skills
• Strong attention to detail and organizational skills

Licenses, Certifications, & Educational Requirements

• All Safe Streets employees must be 18 years of age or older
• Education required GED/HS
• Previous Billing experience of at least 2 years preferred

Compensation

Safe Streets compensation may include base pay and, for eligible roles, variable compensation or bonuses. Variable and bonus compensation is not guaranteed and is governed by applicable plan terms. All compensation is paid in compliance with federal, state, and local wage laws, including applicable minimum wage and overtime requirements. Variable pay is defined as XXXXX and will be shared in a separate compensation plan.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.