Area Manager , RSR

This position requires in‑role training at an operating site for a duration of at least 2 weeks. Training will be located more than 50 miles from the home site, and all travel accommodations for training will be booked and paid for by Amazon.

Please note:

this role requires open flexibility to work 10‑hour overnight shifts (late afternoon to early morning). Shifts will be scheduled on a front‑half (Sunday–Wednesday) or back‑half (Wednesday–Saturday) schedule. Shifts will be assigned when starting in the role and could change based on business needs.

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer‑focused individuals who want to join our team as an Area Manager.

In this role, you will lead a team of hourly employees and will be responsible for engaging your team during shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components:
First mile – where the product is housed and ready for order;
Middle mile – where the order is hauled to your area; and Last mile – when the product is delivered to the customer’s door. All workflows have slight building variations, but our vision and dedication to the customer are constant.

Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delivering items to customers with speed. Rural Super Rural (RSR) is a subset of R2L dedicated to ensuring customers receive their deliveries and are satisfied with service, even in remote areas. We combine operations and support teams aligned to continually strive to innovate the last‑mile delivery process while bringing smiles to our customers.

• Support, mentor, and motivate your team.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention, and Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
• Work in an environment where noise level varies and temperatures and weather conditions are variable (delivery stations include outside loading departments, and grocery locations include refrigerated environments).
• Work a flexible schedule (weekends and/or overnight shifts).

• 2+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/area, including weekends, nights, and/or holidays.

• 1+ years of performance metrics, process improvement, or lean techniques experience.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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