Sales Integrity & Compliance Training Partner

Overview

Ever since we started in 2007, Sunrun has led the solar industry, connecting people to clean energy. We are building a dynamic culture that prioritizes employee development, well‑being, and safety. To continue this mission, we are seeking a Sales Integrity and Compliance Training Partner to lead the development, implementation, and enforcement of all compliance‑related learning across the company, with a primary focus on the Sales organization.

• Compliance Training Oversight: In partnership with Legal and People, act as the primary gatekeeper and governing body for all compliance training. Centralize ownership of the curriculum to move beyond ad‑hoc responses toward a proactive, specialized program integrated across the LMS, learning tools, knowledge resources, and corrective channels.
• Sales Integrity Program Leadership: Lead the new Sales Integrity Program. Identify “hot spots”—such as validated third‑party customer complaints—and immediately convert them into actionable training modules.
• Sales Escalation Accountability Track Management: Oversee the process that includes temporary deactivation of sales tools while reps complete mandatory re‑enrollment in RunX Learning, covering Sales Ethics, Business Code of Conduct, Market Certification, and Solar Foundations.
• Full‑Loop Accountability Enforcement: Partner with Leaders, People Team, and Legal Team to administer a rigorous accountability model, including documented coaching sessions, field ride‑alongs, and official acknowledgement sign‑offs.
• Financial & Incentive Oversight: In partnership with Leadership, oversee the application of Commission Clawbacks in cases of validated financial damage to customers and manage tiered incentive impacts that may restrict a rep’s participation in weekly swag, quarterly trips (RunX Trip), or major conferences based on misconduct severity.
• Audit Readiness & Documentation: Partner with leadership to drive employee and leader accountability for 100% adherence to core compliance training, and verify call audits for flagged reps over 1–6 month periods. Maintain meticulous records for employee files.
• Strategic Stakeholder Partnership: Serve as the lead liaison between the Legal/Compliance Department, Employee Relations, and Sales Operations to ensure compliance standards are consistently met across the sales lifecycle.
• Operational Evolution: Drive the future state of the program by automating manual tasks via the RunX Service Hub, including automated commission clawbacks, audit initiation, and dashboard reporting for leaders.

• Governance Expertise: Deep understanding of managing high‑stakes training content where technical accuracy is a critical requirement.
• Strategic Partnership: Ability to influence senior leaders and department heads to prioritize compliance within every team and uphold service standards.
• Operational Ownership: Proactive approach to identifying gaps in organizational conduct and independently building training frameworks to close them.
• Clarity of Communication: Draft and deliver mandatory content that is persuasive, clear, and impactful for a competitive, fast‑moving sales force.

• 7–10 years of experience in compliance, legal, or high‑stakes training oversight (preferably in a regulated industry such as solar, fintech, or healthcare).
• Proven expertise in content governance: experience drafting policies and translating them into training modules that pass strict legal/compliance scrutiny.
• Proven record of accountability: experience managing complex projects that require coordination between Legal, People, and Leadership to enforce disciplinary or corrective actions.
• Analytical rigor: ability to analyze third‑party complaint data, audit results, and regulatory trends to identify gaps and prioritize training interventions.
• Resilience: thrive in a fast‑paced environment where regulatory requirements and business needs constantly evolve.
• Demonstrated proficiency in utilizing AI tools to enhance productivity and streamline workflows, or the agility and growth mindset to rapidly master new AI technologies as they are integrated into Sunrun’s operations.

Starting salary for this opportunity: $83,776.62 to $. Compensation decisions are not based on a candidate’s salary history.

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth.