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Senior Manager, CS Operations & Revenue Intelligence
Job in
Lehi, Utah County, Utah, 84043, USA
Listed on 2026-08-22
Listing for:
NetDocuments
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
Business Intelligence, AI Business & Operations
Job Description & How to Apply Below
Net Documents is seeking a Senior Manager of Customer Success Operations to act as the commercial and analytical engine behind our CS organization. You’ll drive GRR, NRR, renewal rates, NPS, and product adoption in real time, not just after-the-fact, using data from Gainsight, Salesforce, and Power BI.
You’ll translate complex usage and revenue metrics into clear, decision-ready narratives for the C-suite. You will own the CS data stack, build executive dashboards, and leverage AI tools to
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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