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Senior Operations Lead, Cross-Skilled SRT
Job in
Lehi, Utah County, Utah, 84043, USA
Listed on 2026-09-08
Listing for:
Tally
Full Time
position Listed on 2026-09-08
Job specializations:
-
Business
Regulatory Compliance Specialist
Job Description & How to Apply Below
Happen Bank is seeking a Sr. Supervisor, SRT to lead a team of about 16 cross-skilled associates across multiple lines of business in a hybrid Lehi, UT setting.
You will coach, analyze performance data (adherence, AHT, QA), drive training readiness, and partner with WFM, L&D, QA to continuously improve service levels while maintaining accountability and flexibility. In-person attendance is required; relocation is available based on job level.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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