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Associate Sales Operations Analyst
Job in
Lehi, Utah County, Utah, 84043, USA
Listed on 2026-09-15
Listing for:
Cypress HCM
Full Time
position Listed on 2026-09-15
Job specializations:
-
Business
Sales Analyst, Business Analyst
Job Description & How to Apply Below
- Duration: 10/05/2026 - 01/29/2027 (Contract)
- Associate Sales Operations Analyst 3
- Location:
Lehi, UT 84043 (Hybrid) - Duration: 10/05/2026 - 01/29/2027 (Contract)
- Team: NA Sales Operation
- Drive analysis on renewal performance, partner with Sales leaders to build segment- and book-specific action plans, and drive accountability to retention and GNARR targets.
- Own the operational cadence for the Renewals organization (forecast calls, pipeline reviews, QBRs, deal inspection) with focus on flawless execution and continuous improvement.
- Partner with Renewal leaders on territory design, quota setting, capacity planning, and book-of-business assignments across segments and clouds.
- Collaborate with Sales, CSM, Deal Desk, Finance, and Systems to resolve operational challenges and improve renewal performance.
- Implement AI efficiency and infrastructure to streamline renewal forecasting, deal inspection, and pipeline analytics.
- Renewals Operations:
Conduct renewal performance analysis and partner with Sales to develop and execute retention and GNARR action plans. - Run-the-Business:
Own forecast calls, pipeline reviews, quarterly business reviews (QBRs), and deal inspection processes; drive accountability and continuous improvement. - Territory & Capacity Planning:
Support territory design, quota setting, capacity planning, and book-of-business assignments across segments and clouds. - Cross-Functional Collaboration:
Work with Sales, CSM, Deal Desk, Finance, and Systems to resolve data integrity, stage definition, and comp policy edge-case issues. - AI & Automation:
Implement and scale AI tools and infrastructure to improve forecasting, deal inspection, and pipeline analytics.
- 3-5 years of relevant experience.
- Bachelor's degree in Business, Finance, Marketing, Math, or related field.
- Deep fluency in renewal metrics (renewal rate, ARR, GNARR, churn, expansion attribution) and related operational levers.
- Hands-on experience with D365 or Salesforce, Power BI, Clari, and Excel at a proficient level.
- Proven ability to lead cross-functional problem solving and program management across Sales, CSM, Finance, and Systems.
- Strong analytical skills with ability to leverage data to influence decisions and present to senior leadership.
- Hands-on experience with AI tools/agents (examples cited: Copilot, Claude, custom GPTs) and a builder's mindset for automation and scaling.
- Advanced degree preferred.
- Experience with Anaplan or similar planning tools.
- Pay Rate: $42.25/hour
Position Requirements
10+ Years
work experience
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