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Customer Service Rep Customer Success Mgr./ CSM Technical Support Bilingual

Senior Customer Advocate - Escalations & Training Lead

Job in Lehi, Utah County, Utah, 84043, USA
Listing for: Raisin
Apprenticeship/Internship position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading Fin Tech company is seeking a Customer Advocacy Specialist in Lehi, Utah. The role involves serving as a subject-matter expert for complex customer cases, ensuring resolution while leading training and onboarding of new team members. Candidates should have 3+ years in customer service, the ability to handle escalations empathetically, and be comfortable in a hybrid work environment. This position offers flexible hours, up to 28 days PTO, and a generous benefits package.
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Position Requirements
10+ Years work experience
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