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Senior Customer Service Manager: Elevate CX & Scale Teams

Job in Lehi, Utah County, Utah, 84043, USA
Listing for: EmergencyMD
Full Time position
Listed on 2026-02-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
A luxury home products company is seeking a Senior Customer Service Manager to elevate customer experiences and manage customer service teams. This role involves developing strategies for exceptional service, leading BPO partners, and creating standardized policies. Candidates should have experience in ecommerce and strong leadership skills. Comprehensive benefits, including flexible PTO and a 401K, are offered. Join a diverse team committed to inclusivity and excellence.
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Position Requirements
10+ Years work experience
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