Arkansas Customer Support Specialist
Job in
Lehi, Utah County, Utah, 84043, USA
Listed on 2026-06-10
Listing for:
ABC Legal Services, LLC
Full Time
position Listed on 2026-06-10
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Technical Support
Job Description & How to Apply Below
To provide exceptional customer service, the remote Arkansas Customer Support Specialist will manage customer inquiries, resolve issues related to orders, and ensure a seamless experience for clients while working full-time.
Key Responsibilities:- Respond to customer support tickets and manage high-volume phone calls regarding existing and new orders
- Document issues in Confluence and address queries from customers and internal departments
- Visit court dockets for information on case filings and perform other job-related duties as assigned
- High school diploma or GED required; 1-3 years of customer support or call center experience
- Technology driven with experience in Microsoft Outlook, Excel, Word, and phone systems
- Ability to read, write, and speak English fluently
- Typing speed of at least 55 wpm
- Experience with document manipulation and the ability to maintain accuracy under stress
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