Customer Service Representative

Schedule

Shift: 1st - Monday - Friday 10:30am - 7:00pm (CST)

Training

Schedule:

Monday - Friday 8:30am - 5:00pm (CST)

• Handles inbound customer service calls, providing timely, effective and professional responses.
• Identifies customer needs and suggests products and services.
• Maintains and modifies customer records using various databases; verifies and retrieves data; responds to order inquiries and places new or re-orders.
• Resolves product or service problems by selecting appropriate actions to expedite immediate resolution while delivering optimal customer experience.

• Basic knowledge of computers.
• Must be at least 18 years old.

• HS/GED and 1 year of customer service experience.

The compensation range for this position is $15.50 - $16.10 hourly. The position may also be eligible for commission or an annual performance incentive plan. Base pay may vary based on job-related knowledge, skills, location, experience and internal equity.

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

• Medical, Dental, Vision benefits start day ONE. Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more.
• Great Place to Work Certified and Best Place to Work for Moms, Dads, LGBTQ, and Veterans.
• 42% of our team has been here over 10 years; benefits, family/home time, diversity, and team culture.

Deluxe Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to