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AI CSM, SMB Auto Retention

Job in Lehi, Utah County, Utah, 84043, USA
Listing for: Pdiam
Full Time position
Listed on 2026-06-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: AI CSM, SMB Auto — Growth & Retention

Pdiam is seeking an AI Customer Success Manager - SMB (Automotive) to ensure successful customer engagement for small businesses. In this role, you will drive product adoption, mitigate churn, and develop strategies to deepen customer relationships and satisfaction.

The ideal candidate will have over 1 year of experience in a customer-facing position, possess strong communication skills, and be knowledgeable about AI technologies. Benefits include comprehensive health plans, generous vacation, and a supportive work environment.

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