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SMB Customer Success Manager Retention

Job in Lehi, Utah County, Utah, 84043, USA
Listing for: TrueLark
Full Time position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: SMB Customer Success Manager - Growth & Retention

Weave is seeking a motivated Customer Success Manager to support a portfolio of SMB accounts. You will help customers derive real value from our software, build lasting partnerships, and grow relationships over time.

The role is hybrid, with in-office days Monday-Wednesday and optional remote days Thursday/Friday, reporting to the Manager of Customer Success. You will collaborate with Sales, Support, Product, and Onboarding teams to maximize outcomes for customers.

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