Customer Service Associate
Job in
Lehi, Utah County, Utah, 84043, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
Responsibilities
- Provide every customer with world-class customer service
- Respond to customer inquiries via incoming phone calls
- Assist integrators with general questions, account support, and billing questions
- Listen attentively to customers’ needs and concerns
- Accurately input customer data and leave detailed notes
- Utilize resources and multi-task through them as needed
- Pick up new technologies quickly and have a keen eye for detail
- Meet expectations in monthly KPIs identified by organization
- Meet required schedule adherence guidelines as identified by organization
- 1+ year Customer Service
- Must be able to work full-time hours between 8am-8pm ET, with the possibility on weekends.
- Strong verbal and written communication skills
- Experience with Microsoft Office
- Salesforce or Zendesk experience
Position Requirements
10+ Years
work experience
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