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Onboarding Lead: Time-to-Value & Adoption
Job in
Lehi, Utah County, Utah, 84043, USA
Listed on 2026-07-25
Listing for:
ReferPro
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Refer Pro in Lehi, Utah is seeking an Onboarding Manager to own the customer journey from contract to first value. You will lead onboarding, training, and coaching calls, set up rewards programs and integrations, and guide customers to operate the software with confidence.
You’ll collaborate with teams to ensure repeatable, high-quality onboarding, measure time-to-launch and time-to-first-value, and hand off cleanly to Customer Success with full context.
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