Customer Success Agent
Listed on 2026-07-30
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Lehi, United States | Posted on 04/10/2026
Designed by the World’s Leading Health Experts for Proven Results.
Our science-backed system is developed alongside world-renowned experts in weight loss, fitness, nutrition, sleep, and human performance, bringing you the most advanced, personalized approach to lasting results.
Job DescriptionAlter Me Member Success Advocate
Full-time or Part-time | $21/hour + Monthly Performance Bonus
Do you thrive on helping others succeed? At Alter Me
, we’re on a mission to empower people to take control of their health and fitness journey—and our Member Success Advocates are at the heart of that mission.
As a Member Success Advocate, you’ll be the friendly, knowledgeable voice of Alter Me across multiple channels (phone, email, chat, and more). You’ll play a key role in guiding members through their journey—whether it’s answering questions, resolving concerns, or celebrating their milestones.
What You’ll Do- Provide outstanding inbound support
, answering questions and solving issues with empathy and efficiency. - Engage in outbound support
, following up with members to ensure their success and satisfaction. - Process refunds and account updates with accuracy and professionalism.
- Represent Alter Me’s supportive, empowering brand voice in every interaction.
- Work with a collaborative team that values your input and ideas for improvement.
- Competitive pay: $21/hour, plus a monthly bonus for high performance.
- Flexible scheduling: Multiple shifts available, starting as early as 6 AM and ending as late as 5 PM. Both full-time and part-time roles available.
- Growth opportunities: We promote from within and support your career development.
- Positive, mission-driven culture: Join a team that cares deeply about helping people live healthier, stronger lives.
- A natural communicator with strong written and verbal skills.
- Empathetic, patient, and solution-oriented.
- Comfortable learning new systems and managing multiple tasks.
- Excited to contribute to a fast-growing, health-focused company.
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