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Onsite Plano Healthcare Inbound Call Center Specialist

Job in Lehi, Utah County, Utah, 84043, USA
Listing for: SmithRx
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23866 - 33992 USD Yearly USD 23866.00 33992.00 YEAR
Job Description & How to Apply Below

Smith Rx is seeking dedicated call center professionals to support members and providers from our Lehi, UT office. You will handle calls, educate members on pharmacy benefits, and pursue one-call resolutions with a patient-centric approach.

The role requires a 9-week onsite training period at the Lehi office with early hours initially, followed by assigned shifts Monday through Friday and potential weekend/holiday rotation. Prior experience with CRM tools is preferred.

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