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Patient Leader — Call Center Supervisor

Job in Lehi, Utah County, Utah, 84043, USA
Listing for: Serenity Mental Health Centers
Full Time position
Listed on 2026-08-30
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below
Position: Patient Experience Leader — Call Center Supervisor

Serenity Healthcare in Lehi, Utah, is seeking a Customer Experience Supervisor who will lead the call center team, ensuring compassionate, efficient service for patients.

You’ll coach staff, handle escalations, and use metrics to improve performance while maintaining world-class standards. The role emphasizes leadership, empathy, and results-driven mindset; experience in a call center is a plus.

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