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L1 Support Agent — Solar Tech Helpdesk & Growth
Job in
Lehi, Utah County, Utah, 84043, USA
Listed on 2026-09-02
Listing for:
Solo LLC
Full Time
position Listed on 2026-09-02
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
SOLO in Lehi, Utah is seeking an L1 Support Agent to listen, document, and resolve customer inquiries quickly across calls, emails, and live chat. You will work with L2 to escalate when needed and aim for clear communication and first-contact satisfaction.
You’ll stay current on SOLO products, educate customers on solutions, and maintain professional interactions while building strong relationships with teammates. The role offers competitive hourly pay, benefits, and growth from within.
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