Advisor, HS PACE Program

This is an on-campus/in-person position primary located at West High School. Under general supervision, the PACE Programs High School Advisor at West High School will coordinate asset-based, student-centered programming to support a cohort of 120 to 150 first-generation and low‑income students to graduate from high school and transition into college. Critical responsibilities for this position include (1) developing and implementing outreach and recruitment strategies for prospective students (ninth graders), (2) case management of the students, including individualized mentoring and support, (3) designing and delivering programming to ensure students gain access to critical high school, college, and career success knowledge and skills, and (4) leveraging data and reporting tools (i.e., Student Access software technology) to identify, track and document challenges students are facing in their academic journey and collaborate with others to mitigate these challenges.

As a member of the PACE Programs team, the High School Advisor will benefit from being part of a caring team environment of more than 18 people, including professional staff and student leaders. PACE anticipates hiring a dedicated and energetic professional to help expand our team and continue to provide high‑touch support for PACE Program students.

• Motivate, encourage, mentor, and teach students how to navigate and graduate high school, pursue higher education, and access the six‑semester PACE Program scholarship to Salt Lake Community College (SLCC) to successfully transfer or gain meaningful employment.
• Create and advocate for a welcoming environment for students and their families at West High School.
• Demonstrate initiative, creativity, teamwork, conflict resolution, and decision‑making skills.
• Employ excellent community skills, including active listening and responding skills.
• Feel comfortable using technology.
• Be dependable, have excellent organizational skills, and pay close attention to details.
• Participate in ongoing professional development sessions.

• Communicate effectively (in writing and verbally) with a wide range of individuals.
• Provide excellent customer service and one‑on‑one consultations with students.
• Case‑manage 120 to 150 students providing care and support toward academic, social, and life skills development.
• Collaborate with internal and external stakeholders to develop programming for student success, college access, and career exploration.
• Maintain and update student files, including recording all interactions with students in the Student Access case management database.
• Work collaboratively with other PACE staff and our campus partners.
• Assess the needs of students and create interventions or services to meet these needs.
• Organize, process, and disseminate significant amounts of information accurately and when relevant to students.
• Learn the requirements for high school graduation and college access (e.g., admissions, orientation, registration, financial aid, placement, and academic advising).
• Work well under pressure and function independently with integrity under general supervision.
• Utilize basic computer operating systems (e.g., Microsoft Office Word, Publisher, Excel, PowerPoint, Outlook) and PACE Program student information system (e.g., Student Access). Train, coach, and supervise the work of peer mentors.
• Prioritize assignments, plan, and carry projects to completion.
• Learn quickly, work well under pressure, and work ethically with confidential information.
• Advocate for all students, prioritizing students who may be at risk of leaving high school.
• Assist in planning and facilitating academic recovery programming and coaching for students.
• Evaluate student success interventions and create reports and establish recommendations.
• Work a flexible schedule which may include mornings, evenings, and weekends.
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic,…