Associate Solutions Engineer

Digi Cert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered Digi Cert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose Digi Cert to stop today’s threats and prepare for a quantum-safe future at

As a member of the Sales Engineering team at Digi Cert, you will play a crucial role in ensuring technical presales success. This role involves developing and maintaining a technical understanding of Digi Cert solutions, supporting demonstrations and evaluations for prospective customers, and assisting with responses to RFPs/RFIs. You will analyze customer needs to determine the fit for Digi Cert solutions, capture feature requests, and provide feedback to Product Management.

Collaboration with the sales team and cross-functional teams is essential, as is the ability to travel to customer sites and industry events as needed.

• Partner with other members of the SE team to help ensure technical presales success
• Develop and maintain a technical understanding of Digi Cert solutions
• Develop ability to provide or support demonstrations of Digi Cert solutions and services to prospects/customers
• Facilitate or support technical evaluations by prospective customers in a Proof of Concept (POC) environment
• Assist other team members with responses to functional and technical elements of RFPs/RFIs
• Develop ability to analyze customer needs to determine potential fit for Digi Cert solutions and services to meet customer objectives
• Capture feature request/enhancement input from prospects/customers to provide feedback to Product Management
• Work in conjunction with other members of the sales team and cross-functional teams
• Travel as necessary to customer sites and industry forums/conferences as needed to support the objectives of the department

• 3+ years’ work experience in a cybersecurity or technical role
• Bachelor’s degree or higher (preferably in systems management, computer science or cybersecurity)
• Working knowledge of basic IT environments (Windows, Linux, Mac, web servers, etc.)
• Experience working with Cloud technologies and providers a plus (Azure, AWS, GCP, etc.)
• Familiarity with Microsoft Office Suite
• Basic communication (written & verbal) and interpersonal skills
• Basic diagnostic and problem-solving skills
• Fluent in writing and speaking English
• Must be detailed oriented, understand and process data accurately
• Willingness to accept responsibility and accountability with a customer-first mindset

Digi Cert offers a competitive benefits package for all of our full-time employees.

Digi Cert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Digi Cert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.